Genetiqo

Contact Us

Have questions, feedback, or need support? We are here to help.

Effective: 2025-12-14

General Inquiries

For questions about Genetiqo, partnerships, or general support, email us at [email protected]

Privacy & Data Requests

To request deletion of your data or exercise other privacy rights, please email [email protected] with details about your request. See our Privacy Policy for more information.

Technical Support

  • Vault Issues: If you are having trouble with the Vault feature, check that you are using a modern browser and that site data/cookies are enabled.
  • Survey Problems: If the survey is not loading, try refreshing the page or clearing your browser cache.
  • Other Issues: For any other technical issues, email us with a description of the problem and which browser/device you are using.

Response Time

We typically respond to inquiries within 48-72 hours. For urgent matters, please indicate the urgency in your email subject line.

About Genetiqo

Learn more about our mission and how we built Genetiqo on our About page.